Please complete the following steps and let me know the outcome;. If you can not complete any of these steps, please stop and post back to let me know where you got stuck. Skipping a step and continuing to the next step will not accomplish what we need to.
If you get stuck I will help you through it. Sorry for the delay in response. I used that program and I cannot find any uninstall option my printer detected but stuck at next step. Maybe you can give me any advance troubleshoot? Because any of your basic response was not helpful. You mentioned that you used that printer to print via Virtual Machine, so I can't help but wonder now; is the software installed on an actual Windows 7 machine, and not Windows 7 emulated through a virtual machine.
If you are using an actual Windows 7 machine, you can try an alternate profile and a clean boot, but if that fails you might consider reaching out to Microsoft as it seems to be an issue with the operating system. Microsoft Community. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.
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Loading Results. Facing print or scan issues after upgrading to macOS Catalina Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.
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Please wait while we find your drivers. Detection not available. Product detection timed out. Please see this document here for current information regarding the Apache Log4j vulnerability.
Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details.
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